When should I arrive for departure?

One of the primary benefits of charter is that you set the schedule.  You set the departure time and arrive at your convenience.  The aircraft will be normally ready for departure no later than 15 minutes before the scheduled departure time and will depart when your group is ready to go.

What about security?

Charter air travel is the pinnacle of security since you are traveling with your colleagues.  You know whom you are traveling with, which is much more effective security plan than metal detectors, removing your shoes, throwing away your shampoo and toothpaste, and other airline security requirements.  This is not to say, however, that security is not important in charter operations.  The flight crew will ensure that all passengers are positively identified and reserves the right to search baggage.

What items cannot be brought onboard a Tri-State Aero aircraft?

No items that are considered to be Hazardous Material can be carried on our aircraft.  If you have questions about a particular item, please ask when you schedule your trip for conformation.  Also, the passengers may not bring alcoholic beverages onboard.

Is food served onboard the aircraft?

Tri-State Aero aircraft have snacks, bottled water, and soft drinks onboard.  Additional catering can be added on request.

Can I use my cell phone/laptop/PDA on board the aircraft?

You may use your laptop and PDA in flight except during takeoff and landing.  Federal Aviation Administration regulations prohibit the use of cell phones during the flight.

What happens when I arrive at my destination?

After landing at the destination airport, the crew will taxi the aircraft to a business similar to the facility at Tri-State Aero.  In aviation vernacular, such businesses are known as Fixed Base Operations, or FBO’s.  The flight crew will escort you to the FBO lobby to continue your business trip.  Tri-State Aero personnel can help you with ground transportation arrangements such as rental cars or other options.  The destination FBO will be arranged before your departure so you may notify your business associates of your destination.

How do I pay for my trip?

Payment arrangements can be made when you schedule your trip.  Most trips will require a credit card number to reserve the aircraft.

Do your aircraft have toilets?

The Beechjet and Beech King Air have limited toilet facilities.  Your flight crew will brief you on the accommodations.

Can Tri-State Aero fly in all types of weather?

While no aircraft can fly in all types of weather, Tri-State Aero aircraft have all-season capability, with the equipment to avoid summertime thunderstorms and deal with wintertime snow and ice.  Even with this equipment, there are times when flights must be diverted or delayed for weather.  Your flight crew will inform you of any delays and options for dealing with such delays.  Safety is always our paramount concern.  We know you wouldn’t want it any other way.